Hospitality security by certified hosts who staff your reception, welcome visitors and handle access control. Warm, on-brand and safe, across the Netherlands.
Or get in touch via 085 333 2923
Your visitor sees the front desk first. That's where it's decided whether someone is properly welcomed or simply walks through unchecked. Our hospitality hosts are host at the front and security officer at the back.
You get familiar faces who know your company culture, wear the same dress code and follow the same house rules. Multilingual, presentable and with a valid Dutch security ID.
Your guests see a host who knows them by name. Meanwhile access control, badge issuing and visitor registration simply continue. No security booth next to reception, no double staffing.
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Hospitality security combines reception duties and security in one role. The hospitality host welcomes guests, registers visitors, answers phone and email and simultaneously keeps an eye on who enters the building.
For your guests it feels like a warm welcome, for you it is full access control. One person, two functions, no separate security booth next to the reception.
We deliver reception services and hospitality staffing as a fixed team or flexibly per shift:
Dutch and English as standard, additional languages on request. Suitable for headquarters as well as hotels and multi-tenant buildings.
Hospitality security fits organisations where the first impression matters and visitor flows need to be controlled. We work for, among others:
Looking for pure building protection without a reception? Our object security page is a better fit.
Many organisations combine a temp receptionist with a separate security guard. That works, but you get two faces at the front and two invoices.
| Kilic hospitality host | Temp receptionist | Traditional security guard | |
|---|---|---|---|
| Hospitality and representation | Core of the role | Yes | Limited |
| Security ID and diploma | Standard | No | Yes |
| Access control and badge issuing | Yes | Limited | Yes |
| First aid and alarm response | Yes | No | Yes |
| Multilingual (EN/NL standard) | Yes | Varies | Varies |
| Fixed faces | Yes | Varies | Varies |
| People at the desk | 1 | 2 | 2 |
From intake to daily reporting we keep things clear. Four steps, no surprises.
We discuss your visitor flows, house rules and the atmosphere you want to project at the front. In urgent cases we send a quote within 24 hours.
Dress code, tone of voice, languages and procedures are captured in a host profile that matches your brand.
You get a fixed host with a fixed backup, personally briefed on your building, your people and your systems.
Daily reports on visitors, incidents and observations via our portal or by email. Every month a short evaluation with your point of contact.
There is no fixed hourly rate. The price depends on:
After a short intake you receive a tailored, no-obligation quote. In standard cases within 1 working day, in urgent cases within 24 hours.
Our hospitality hosts are fully qualified security officers with hospitality training on top. We meet the legal requirements and go a step further:
WPBR licence, Ministry of JusticeAuthorisation from the Dutch Ministry of Justice and Security to carry out security work under the Private Security Organisations and Investigation Agencies Act (WPBR).
VPB: Association of Private Security OrganisationsTrade association of certified private security firms committed to quality, craftsmanship and fair working conditions.
Keurmerk Beveiliging quality markIndependent quality mark for security organisations, audited annually on professional skill, integrity and operations.
Dutch Security Industry AssociationNational employers' association for private security and investigation firms, focused on quality and professionalising the sector.
Recognised training company (SBB)Officially recognised by SBB to train vocational students and offer work placements within the security industry.
ISO 9001: Quality managementInternational quality-management standard: proof that our processes, services and customer focus are continually measured and improved.
Authorisation from the Dutch Ministry of Justice and Security to carry out security work under the Private Security Organisations and Investigation Agencies Act (WPBR).
Trade association of certified private security firms committed to quality, craftsmanship and fair working conditions.
Independent quality mark for security organisations, audited annually on professional skill, integrity and operations.
National employers' association for private security and investigation firms, focused on quality and professionalising the sector.
Officially recognised by SBB to train vocational students and offer work placements within the security industry.
International quality-management standard: proof that our processes, services and customer focus are continually measured and improved.
Every host holds a valid Dutch security ID (Justis), is first-aid certified and follows annual hospitality and language training.
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