CCTV monitoring and video surveillance

CCTV monitoring and video surveillance

Or call 085 333 2923

Video surveillance with people behind the screens

A camera without follow-up is just a recorder. You see afterwards what happened, but nobody steps in during the incident itself. CCTV monitoring only really works when someone watches live and can act. We combine video surveillance with our own control room operators and mobile patrols, so an alert never stops at a beep in the night.

You get the full picture: advice on camera plan and positioning, installation by certified technicians, 24/7 live viewing and immediate response on site when something is off. GDPR-proof from day one, with a fixed contact and reports you can read back without searching.

24/7 live viewing by our operators

Your footage does not sit in an archive, it reaches a person who watches 24/7. On an alert there is verification within seconds: is this a cat, a colleague or someone who should not be there? Only then do we escalate. You keep sight of what matters and avoid false alarms.

Live CCTV viewing at Kilic

What is CCTV monitoring?

CCTV monitoring is the structural watching of a building, site or public space with security cameras. The goal: prevent incidents, spot suspicious situations early and provide evidence afterwards if something happens anyway. Video surveillance is the wider service around it: advice, camera plan, installation, live viewing and response.

In practice CCTV monitoring is used at business premises, construction sites, retail, distribution centres, car parks and residential complexes. Usually combined with a fixed officer or mobile patrol, so an alert is not only seen but also followed up.

CCTV monitoring and live viewing by Kilic Security Services

Our video surveillance services

Video surveillance is a service for us, not a box of hardware. We take the full track off your plate:

  • Advice and camera plan: risk analysis, coverage and correct positions for every camera
  • Installation and configuration by certified technicians
  • 24/7 live viewing from a certified control room
  • Alarm response: mobile officer on site within 1 hour for urgent alerts
  • Temporary CCTV monitoring with mobile towers for construction sites and events
  • Maintenance, updates and yearly system checks

You choose which parts you want. Live viewing on your existing system is possible, as well as a complete new camera system including follow-up.

Live viewing and alarm response

The difference between cameras that record and video surveillance that prevents, sits in what happens after the alert. With us alerts land in a certified control room manned 24/7. Our operator:

  • Verifies the footage within seconds
  • Speaks to people on site through intercom or speaker if possible
  • Dispatches a mobile officer for verified suspicious situations
  • Alerts police, fire brigade or your keyholder when needed
  • Delivers a full report with footage and actions the next morning

You keep sight of what happens and someone actually acts on it. Nights, weekends and public holidays included.

CCTV monitoring and the GDPR

Video surveillance is allowed, provided you follow the rules set by the Dutch Data Protection Authority. We make sure your setup meets them:

  • Clear signage at every entrance so visitors know CCTV monitoring is in place
  • Notification duties and processing register in order
  • Retention period of maximum 4 weeks, unless an incident is recorded
  • Cameras aimed at your own property, not at public roads or neighbours
  • Access to footage limited to authorised staff, with logging

In doubt about where you may place cameras or how long you may keep footage? We check with you, so you avoid a complaint and fine after the fact.

CCTV monitoring by sector

Every location has its own risk profile. We tailor the camera plan and follow-up accordingly:

  • Construction sites: mobile CCTV towers against theft of equipment and copper
  • Offices and commercial buildings: access control, closing rounds and remote night watch
  • Retail and shopping centres: till and shop floor coverage, combined with retail surveillance
  • Logistics and distribution centres: loading docks, outdoor terrain and perimeter fencing
  • Residential complexes and homeowner associations: entrance, parking and common areas
  • Events: temporary CCTV on entrances, parking and stage areas

In retail, on a construction site or organising an event? Our pages on retail surveillance and security, construction security and event security describe what is specific per sector.

Kilic video surveillance vs. a stand-alone installer

Many companies buy a camera system from an installer and skip the follow-up. On paper this saves money, in practice it costs you the very coverage you put the cameras up for.

Kilic video surveillanceStand-alone installer
Advice and camera planYes, including risk analysisLimited, mostly technical
InstallationYesYes
24/7 live viewingYes, own control roomNo
On-site alarm responseWithin 1 hourNot included
GDPR advice and signageYesLimited
Fixed contact personYesChanging
Combined with patrolsYesNo

CCTV monitoring and physical security belong together. With us that comes in one contract, with one point of contact.

How we work

From first conversation to running system we keep it clear. Five steps, no surprises.

  1. 01

    Intake and site visit

    We come by, walk the site together and map risks and desired coverage.

  2. 02

    Camera plan and quote

    You receive a concrete camera plan with positions, coverage, a GDPR check and a no-strings quote.

  3. 03

    Installation and configuration

    Our technicians install and configure the system. We connect the feeds to the control room.

  4. 04

    Live viewing and response

    From go-live we monitor 24/7. Any alert is verified and followed up right away.

  5. 05

    Review and maintenance

    We maintain the system and review periodically whether coverage and settings still fit.

Yahya, founder of Kilic Security
Yahya (Founder, Kilic Security)

What does video surveillance cost?

An honest quote without knowing your situation is impossible. The price for video surveillance depends on:

  • Number and type of cameras (fixed, PTZ, thermal, ANPR)
  • Live viewing on or off, and during which time slots
  • On-site alarm response or verification and notification only
  • Temporary (construction, event) or permanent installation
  • Maintenance, footage storage and integration with existing systems

After a short intake you get a no-strings quote. In case of urgency within 24 hours.

Our certifications and quality marks

Video surveillance touches privacy and safety. That calls for a partner that demonstrably meets the standard. We meet the statutory requirements and go one step further with additional quality marks:

  • WPBR licence, Ministry of Justice

    Authorisation from the Dutch Ministry of Justice and Security to carry out security work under the Private Security Organisations and Investigation Agencies Act (WPBR).

  • VPB: Association of Private Security Organisations

    Trade association of certified private security firms committed to quality, craftsmanship and fair working conditions.

  • Keurmerk Beveiliging quality mark

    Independent quality mark for security organisations, audited annually on professional skill, integrity and operations.

  • Dutch Security Industry Association

    National employers' association for private security and investigation firms, focused on quality and professionalising the sector.

  • Recognised training company (SBB)

    Officially recognised by SBB to train vocational students and offer work placements within the security industry.

  • ISO 9001: Quality management

    International quality-management standard: proof that our processes, services and customer focus are continually measured and improved.

  • WPBR licence, Ministry of Justice

    Authorisation from the Dutch Ministry of Justice and Security to carry out security work under the Private Security Organisations and Investigation Agencies Act (WPBR).

  • VPB: Association of Private Security Organisations

    Trade association of certified private security firms committed to quality, craftsmanship and fair working conditions.

  • Keurmerk Beveiliging quality mark

    Independent quality mark for security organisations, audited annually on professional skill, integrity and operations.

  • Dutch Security Industry Association

    National employers' association for private security and investigation firms, focused on quality and professionalising the sector.

  • Recognised training company (SBB)

    Officially recognised by SBB to train vocational students and offer work placements within the security industry.

  • ISO 9001: Quality management

    International quality-management standard: proof that our processes, services and customer focus are continually measured and improved.

That way you automatically meet your duty of care as a client, as well as the requirements your insurer sets.

Frequently asked questions about video surveillance

A short intro to the most common questions. Don't see yours? We're happy to help you personally.

Don't see your question? Get in touch

CCTV monitoring is the act of watching itself: viewing camera footage live or afterwards. Video surveillance is the wider service: advice, camera plan, installation, live viewing and on-site response. In practice clients use both terms interchangeably. With Kilic you get the complete service by default, from camera to officer.

There is no flat rate. The price depends on the number and type of cameras, live viewing yes or no, alarm response, and whether it is a temporary or permanent installation. After a short intake you receive a no-strings quote. In case of urgency within 24 hours.

Your camera feeds are connected to a certified control room manned 24/7. On an alert the operator verifies within seconds whether it is a real situation. If so, we act right away: address people on site through intercom, dispatch a mobile officer or alert police or fire brigade. You receive a full report the next morning.

Yes, provided you meet the GDPR. You need a legitimate interest, visitors and staff must be informed with clear signage, retention is capped at 4 weeks (unless an incident is recorded) and cameras must only cover your own property. We include this check in every camera plan by default.

At every entrance of the site or building it must be clearly visible that CCTV monitoring is in place. A sticker or sign with a camera symbol and a note that video surveillance takes place is enough. During intake and installation we provide GDPR-compliant signage.

The standard retention period is 4 weeks. Footage on which an incident is recorded may be kept longer, until the incident is handled. Footage must be technically and organisationally protected against unauthorised access. We arrange that in the storage and access configuration.

The control room receives the signal and footage within seconds. The operator verifies the situation, addresses people on site by speaker or intercom if possible, and dispatches a mobile officer on a real alert. Police or fire brigade are alerted when needed. You receive a full report the next morning with timeline and footage.

Yes, that is exactly our strength. CCTV monitoring detects, mobile patrols intervene. On a verified alarm we dispatch an officer to your location, urgent alerts within 1 hour. You only pay for actual follow-up instead of 24/7 presence.

A standard installation is usually scheduled within 2 weeks after sign-off. For temporary setups on a construction site or event we place mobile CCTV towers within a few working days. In case of urgency you receive a quote within 24 hours.

Yes. Live CCTV monitoring runs from our own Dutch control room and covers sites across the whole of the Netherlands, from the Randstad (Amsterdam, Rotterdam, The Hague, Utrecht) to Eindhoven and the regions. Mobile patrol is dispatched on site within 1 hour on acute alerts. Operators are bilingual (Dutch and English) so international owners and asset managers can work with us directly.

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Yahya Kilicoglu - Kilic Security
Yahya›Kilic Security Services

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